Hearing Care and Problem Solving
Looking after your hearing health does not stop after getting hearing aids. Whether you are new to hearing aids or have been using them for years, proper care, maintenance, and support are essential for the best hearing experience. At our clinic, we are here to help you get the most out of your hearing devices, and to solve any issues that may come up.
If you are unsure about how your hearing aids work or you are experiencing an issue, do not hesitate to contact us. Our friendly team is always happy to help.
Hearing Aid Maintenance
When you are fitted with hearing aids at our clinic, we will provide you with a starter kit to help keep them clean and working well. This usually includes:
- A wax guard
- Cleaning wire
- Brush
- Wax pick
We will also show you how to clean your hearing aids safely and correctly during your appointment. Regular cleaning keeps your devices in good condition and helps avoid common issues caused by wax or moisture build-up.
Tip: Wipe your hearing aids daily with a dry tissue or cloth to remove any dirt or wax.
Quick Fixes for Common Hearing Aid Problems
If your hearing aids are not working as expected, there are a few simple things you can check at home:
Sound is distorted or weak.
- Remove the battery and check it’s inserted properly.
- Clean the battery contacts and the surface of the battery.
- If moisture is the issue, try using a hearing aid dehumidifier, or bring them into our clinic where we can dry them out using a professional dry chamber.
Need help fast? Bring your hearing aids to our clinic and we’ll take a look.
Helpful Tips for Everyday Hearing Aid Care
- Keep devices clean: Remove any visible earwax and wipe your hearing aids daily.
- Avoid water: Do not wear your hearing aids in the shower, while swimming, or in heavy rain.
- Keep them dry: If they do get damp, remove the batteries and store them in a dry kit. Never use a hair dryer or microwave to dry them!
- Watch out for sprays: Hair products, perfumes, and aftershaves can damage hearing aids. Remove them before using these products.
- Avoid extreme heat: Do not leave your hearing aids in a hot car or direct sunlight.
- Use drying tools: Ask us about hearing aid dryers and moisture-removing crystals.
- Come in monthly: We recommend a monthly clean at our clinic to keep your devices in top condition.
Hearing Aid Batteries and Chargers
Hearing aid batteries should be kept in a dry place at room temperature. To make them last longer:
- Open the battery compartment at night (unless your device uses rechargeable batteries).
- Avoid storing batteries in hot or damp conditions.
- Use a proper storage case or battery holder.
Safe and Effective Ear Wax Removal
Ear wax build-up can cause hearing aids to stop working or lead to discomfort and hearing problems. Our clinic offers safe wax removal options:
Clean Ears Wax Removal Spray
- A gentle, non-invasive spray
- Dissolves ear wax and clears the ear canal
- Safe and easy to use at home
In-Clinic Microsuction
- A gentle vacuum removes ear wax with precision
- Safe, comfortable and done by trained staff
- No water involved, unlike syringing
If you are unsure whether you need wax removal, speak to our team. We will assess your ears and let you know if you are eligible for treatment.
More Resources and Support
Having trouble remembering how to clean or check your hearing aids? We have got you covered.
Watch the following easy step-by-step videos on hearing aid maintenance and troubleshooting. You can also check your hearing aid user manual.
Do Not Let Small Issues Turn into Big Problems
Caring for your hearing aids properly means better performance and fewer problems. Whether it’s a quick clean, battery check, or wax removal, we are here to help.
Call us on (02) 4023 2055 or use the online form to enquire about Hearing Care today.